Whether you are providing managed services or you are looking to get into managed services, we can provide a variety of services to help your MSP or IT company solve problems and improve efficiencies like never before.
Our staff has an extensive amount of experience with products like Connectwise, Labtech, Kaseya and can help you get the most out of each product. Our engineers can help with setting up monitoring, alerting, automation, workflow rules, and more to allow you to service your customers more effectively and drive down your business costs.
Instead of paying techs to perform repetitive tasks, automate them! From software deployments/updates to data collection and maintenance, we can automate a large number of tasks so your techs are free to do more meaningful work. From login scripts to MSP tool automation, we’ve got you covered.
With over 15 years of experience working with technology infrastructures from multiple vertical markets and environments containing thousands of devices and tens of thousands of users, we have the expertise to help you design and implement LAN and WAN solutions that are not only scalable & cost effective, but easier to maintain for IT staff.
Whether you need help with troubleshooting network issues, documenting networks, or need a migration roadmap, our engineers are capable of handling your most pressing needs.
Successful MSPs & IT Companies develop and maintain best practices in order to efficiently deliver standardized solutions to their customers. Best Practices can reduce mistakes, reduce downtime, and can increase your bottom line.
With our experience across multiple vertical markets and from small business to large, we can help you identify, develop, and maintain best practices appropriate for your customer base.
Have you done all you can to protect your customers? Are you prepared to respond when your customer is compromised? We can provide you with security awareness training on the most common mistakes that are made as well as what you can do to detect and prevent them from occurring.
We can perform security assessments of your customer environments, help remediate potential gaps, develop security best practices, and develop a cybersecurity response plan so that your technology team knows what to do when a customer network is compromised.
Schools – Are you ready for the next wave of cyberattacks?
Recently, schools in Montana and Texas were the victim of a cyberattack where hackers pilfered names and phone numbers for parents of students and then sent threatening emails and/or text messages unless hackers are paid a sum of money.Thankfully none of the...
ThinkAutomation can replace Email2Ticket
Recently, I saw a couple Reddit inquiries (Link 1, Link 2) for a replacement to Email2Ticket. If you have a little time and can do some basic programming, you can replace Email2Ticket with a far more powerful set of tools that can be fully customized to your business....
Is your IT Company/MSP the weak link in Cybersecurity?
You know security is important and you spend time educating your customers, so why are your customers more secure than you?
VPNs – Do more than your competitors
VPNs are supposed to be a secure remote access solution for your customers, but have you done enough to protect them?
CCleaner – Wakeup call to all IT Companies and MSPs
It's no secret that you and many other IT departments, IT Companies and MSPs alike use the same free 3rd party utilities and hackers used this to their advantage in an attempt to infiltrate a few high profile targets along with a significant number of casualties. Now...